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 Dedicated Mail Server IP Address |
Are you tired of seeing your emails rejected because your shared mail server is on a spam blacklist? For example, do you or your customers see errors like this?
A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address failed:
someone@domain.com
SMTP error from remote mail server after initial connection:
host relay.domain.com [1.2.3.4]: 571 Email from 1.2.3.5 is currently blocked by this mail server's anti-spam system due to your server being on a spam blacklist. |
This error occurs because your mail server is blacklisted. Usually it is because another customer on your server was sending emails that were reported as spam, and so your shared mail server's IP address became listed in a spam blacklist. Now the emails you send are rejected by your email recipient's mail server.
What is a Dedicated Mail Server IP Address?
When your account is changed to use a dedicated mail server IP address, then all emails you send will be sent using your own unique (dedicated) IP address. Your dedicated mail server IP address is completely isolated from all other customers on your server.
It is impossible for any other customer on your server to get your dedicated mail server IP address blacklisted. For example, if "customer xyz" sends some spam emails and gets the shared mail server IP blacklisted, then this will have *no* affect on any of your domains configured to use your dedicated mail server IP.
The only way your dedicated mail server IP could become blacklisted is if you send an email that is reported by the recipient as spam.
How much does a dedicated mail server IP address cost?
The total cost is $74 for the first year and then $24 each following year. Here is a breakdown of the costs:
- $24 per year. This is for a dedicated IP address to be reserved and assigned to your account.
- $50 one-time fee. This is to cover the time necessary for the admins to reconfigure the mail server software so your dedicated IP address will be associated with your desired domain(s).
How do I order a dedicated mail server IP?
To convert your account to use a dedicated mail server IP, please just submit a helpdesk request and let us know. http://helpdesk.etwebhosting.com
Now... let's answer some more questions:
1) How does it work?
There are two "parts" to getting a Dedicated Mail Server IP Address:
- Your account must be switched to a dedicated IP address.
- The mail server software must be configured so your account(s) use your dedicated IP address when sending your emails.
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2)
Can I get one dedicated mail server IP address and then use it for *all* my domains?
ie: I am a reseller and have many cpanel accounts. Can I get one mail server dedicated IP address and then configure *all* my accounts and domains to use that single mail server IP address?
Yes, you can. However, you must understand that if *any* of the domains associated with your dedicated mail server IP address get your IP address blacklisted, then *all* the domains sending mail using your dedicated mail server IP address will be affected.
For example, let's say you get a dedicated mail server IP of 1.2.3.4, and you set it up to work with "domain1.com", "domain2.com", "domain3.com", etc. (So now all email sent from any these domains will be sent using your dedicated "1.2.3.4" mail server IP address.) One day, the "domain1.com" account sends an email that is reported as spam, and as a result your dedicated "1.2.3.4" mail server IP address becomes blacklisted. Now *all* your domains will not be able to send mail because they all use the same dedicated mail server IP address.
If you have an account that must have reliable email and *never* be blacklisted or affected by any other customer or domain, then you should get a dedicated mail server IP address *only* for that account. (There is no limit to the number of dedicated mail server IPs you can get.)
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3) Will I need to change anything in my computer or phone or tablet email settings?
No. Switching your account(s) to a dedicated mail server IP address is a configuration change that is done on our "server side" only. There is no change required on any of your devices for your email program or email settings.
If you have a script on your website that sends mail, then you must make sure it uses the standard SMTP method of sending mail.
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